Difficult conversations : how to discuss what matters most
"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a clien...
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| Format: | BOOK |
| Other Format: | EBOOK |
| Language: | ENGLISH |
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Penguin Books
2023
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