Leading loyalty : cracking the code to customer devotion
"In business, if people merely like you, you're in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans."
| Main Author: | |
|---|---|
| Format: | BOOK |
| Language: | ENGLISH |
| Published: |
HarperCollins Leadership, an imprint of HarperCollins
2019
|
| Subjects: |