Search Results - "Customer relations"

21

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Service design for business : a practical guide to optimizing the customer experience BOOK

by Reason, Ben
Published 2016

Other Formats: EBOOK

22

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Chief customer officer 2.0 : how to build your customer-driven growth engine BOOK

by Bliss, Jeanne
Published 2015

23

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The effortless experience : conquering the new battleground for customer loyalty BOOK

by Dixon, Matthew
Published 2013

Other Formats: EBOOK

24

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The customer rules : the 39 essential rules for delivering sensational service BOOK

by Cockerell, Lee
Published 2013

25

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People love you : the real secret to delivering legendary customer experiences BOOK

by Blount, Jeb
Published 2013

Other Formats: EBOOK

26

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The customer service survival kit : what to say to defuse even the worst customer situations BOOK

by Gallagher, Richard S.
Published 2013

Other Formats: EBOOK

27

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Outside in : the power of putting customers at the center of your business BOOK

by Manning, Harley
Published 2012

28

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No B.S. trust-based marketing : the ultimate guide to creating trust in an understandably un-trusting world BOOK

by Kennedy, Dan S.
Published 2012

29

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Getting naked : a business fable about shedding the three fears that sabotage client loyalty BOOK

by Lencioni, Patrick
Published 2010

30

CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers BOOK

by Greenberg, Paul
Published 2010

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