Crucial conversations : tools for talking when stakes are high

"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updat...

Full description

Bibliographic Details
Main Author: Grenny, Joseph
Format: BOOK
Other Format: EAUDIO EBOOK
Published: McGraw Hill 2022