BIFF at work : your guide to difficult workplace communication

"Have you received an email that made your heart beat faster? We all know we're not supposed to respond right away, but how you respond will either increase or decrease the hostility and conflict. Hostile and undermining emails, letters, texts and conversations can drain inordinate amounts...

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Bibliographic Details
Main Author: Eddy, William A.
Format: BOOK
Language:ENGLISH
Published: Unhooked Books, an imprint of High Conflict Institute Press 2021
Series:BIFF conflict communication series
Subjects: