BIFF at work : your guide to difficult workplace communication
"Have you received an email that made your heart beat faster? We all know we're not supposed to respond right away, but how you respond will either increase or decrease the hostility and conflict. Hostile and undermining emails, letters, texts and conversations can drain inordinate amounts...
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Format: | BOOK |
Language: | ENGLISH |
Published: |
Unhooked Books, an imprint of High Conflict Institute Press
2021
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Series: | BIFF conflict communication series |
Subjects: |